eLibrary FAQ

What is the Northern eLibrary?

The Northern eLibrary is a collection of digital and electronic services built in collaboration by the libraries of Kainuu, Lapland and North Ostrobothnia, through which all residents have access to an equal collection of electronic resources. The Northern eLibrary includes the following library networks and libraries:

  • Joki Libraries - Alavieska, Haapajärvi (& Pyhäjärvi), Haapavesi, Kalajoki, Kärsämäki, Merijärvi, Nivala, Oulainen, Pyhäntä, Reisjärvi, Sievi, Siikalatva, Ylivieska
  • Kainet Libraries - Hyrynsalmi, Kajaani, Kuhmo, Paltamo, Puolanka, Ristijärvi, Suomussalmi
  • Lapland Library - Enontekiö, Inari, Kemi, Kemijärvi, Keminmaa, Kittilä, Kolari, Muonio, Posio, Ranua, Rovaniemi, Salla, Simo, Sompio (Sodankylä, Pelkosenniemi, Savukoski), Tervola, Tornio, Tornionlaakso (Pello ja Ylitornio), Utsjoki (Pedar Jalvi Library)
  • OUTI Libraries - Hailuoto, Ii, Kempele, Kuusamo, Liminka, Lumijoki, Muhos, Oulu, Pudasjärvi, Pyhäjoki, Raahe, Siikajoki, Taivalkoski, Tyrnävä, Utajärvi, Vaala
  • Sotkamo Library

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What does the Northern eLibrary contain?

The Northern eLibrary has e-books, e-audiobooks, e-magazines, audio streaming, classical music documentaries, opera and ballet, music teaching videos and movies. E-materials are available through nine different services. You can find the links to the services and user guides through your library’s web library.

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How can I use the Northern eLibrary e-materials?

You can use the Northern eLibrary services if you have a library card of a public library in Kainuu, Lapland or North Ostrobothnia and its PIN. You can find the list of services available through your library’s web library
Joki Libraries
Kainet Libraries
Lapland Library
OUTI Libraries
Sotkamo Library

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Where can I use the Northern eLibrary e-materials?

The ePress newspaper service is only available for use in libraries. The other eight services are available wherever you are if you have a device and an internet connection. Some of the services are available only in Finland (e.g., the movie streaming service)

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What devices can I use the e-materials with?

The e-services are available on a computer, a tablet, or a smartphone. You also need an internet connection.

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How much does it cost to use the e-services?

The use of the e-services offered by the Northern eLibrary is free of charge for library users.

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Do the services have apps available?

Some of the services offer a free application available on the Google Play Store and App Store. The apps by Ellibs, PressReader and the Libby app by OverDrive all work with the library card number and PIN. The Naxos Music Library app requires creating a separate account by using the browser version of the service first.

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Why can’t I log in to this e-service?

Check that your PIN works by logging in to your web library first. If you can’t log in to your web library, the issue is probably with your PIN or the web library. If you can log in to the web library but not the e-service, the issue is probably with the e-service. In both cases, contact your local library for help.

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The e-book won’t load/open. What should I do?

Make sure you are using the latest version of the app or the browser. Try logging out and back into the service. Wait and try again after a while. If this doesn’t help, contact the service through its feedback form or the support address given out by the service, or contact your local library.

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Where can I suggest titles for acquisition?

You can suggest titles through the acquisition proposal form at your web library, choose Oulu City Library for recipient, or to the staff at your local library, who will forward the suggestions to the acquisitions department.

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Where has the service I used to use gone?

The selection of services has undergone some changes at the beginning of 2023. See the up-to-date selection of services on your web library’s eLibrary page.

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Where can I get extra help?

You can get more guidance for using the e-services on your web library’s guide to eLibrary page. Most of the e-services provide their own instructions, feedback forms or a support address. If these are no help, please contact your local library.

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Why did my loans and reservations disappear from Ellibs/OverDrive?

The most likely reason is a new library card which has replaced your old one. The loans are connected to the old library card on the service. Contact the Ellibs support or, in the case of OverDrive, your local library and let them know both the old and new library card numbers. The local library will contact the staff responsible for the eLibrary who will transfer the information from the old card to the new one. If you have not acquired a new library card recently, please contact your local library.

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Why does eMagz have less magazines available?

The amount of magazine licenses is smaller than during the previous year due to an increase in costs.

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